Big action on negligence, services of 12 outsourced meter readers terminated, salary of 121 deducted

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MP Suspended News: Major action has been taken against officers and employees who were negligent in government work in Madhya Pradesh. The Central Region Power Distribution Company has deducted the salary of 121 meter readers along with separating 12 meter readers working in the field from the service provider company for negligence in meter reading. Madhya Kshetra Vidyut Vitran Company has informed that instructions have been issued to take strict action against meter readers for negligence in taking photo meter readings of meters installed in consumers’ premises and for taking wrong meter readings. Similarly, a warning has been issued to 112 meter reader for negligence in work.

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Let us tell you that Ganesh Shankar Mishra, Managing Director of Central Kshetra Vidyut Vitran Company, has directed the field officers and employees that there should be meter readers with accuracy on the premises of the consumers. Electricity bills should be given to consumers only on the basis of meter reading. He has clarified that the work of meter readers should be monitored through the Nishtha app and those meter readers who are negligent in performing their duties should be separated from service. He told that under the company’s jurisdiction, three meter readers each in transmission maintenance circle Ashoknagar and Rajgarh, city circle Gwalior and transmission maintenance circle Shivpuri, one meter reader each in transmission maintenance circle Bhopal and Guna were found negligent in photo meter reading. And has been separated from service for taking wrong meter reading.

The company has said that after reviewing the photo meter reading audit portal, action is being taken to deduct the salary of the personnel who are negligent in meter reading and to terminate the services of the meter reader who has more than 50 percent wrong reading. The company has said that customer service is paramount. The company is determined to provide better and better services to the consumers and work is being done in this direction. He has said that when the meter reading of the consumer premises is done, the consumer should be aware and keep an eye on the reading taken by the meter reader and the reading recorded in the meter so that the correct bill can be received. Efforts of Madhya Kshetra Vidyut Vitran Company are to bring down the complaints related to billing to zero level.

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